Privacy Policy
Overview
This Privacy Policy describes how Bodega Bay Lavender (“we”, “our”, or “us”) collects, uses, and shares your personal information when you visit or make a purchase from bodegabaylavender.com (the “Site”).
By using this Site, you agree to the collection and use of information as described in this policy.
If you have questions, requests, or complaints about this policy, please contact us at robert@bodegabaylavender.com.
Information We Collect
We collect certain information to process your orders, improve your experience, and operate our business effectively.
Device Information
Purpose: To ensure the Site displays correctly, perform analytics, and optimize performance.
Collected automatically: When you access the Site, we use cookies, log files, web beacons, and tags to collect information such as your web browser, IP address, time zone, and how you interact with our pages and products.
Shared with: Our service providers, including Shopify, which powers our online store.
Order Information
Purpose: To fulfill your order, process payments, arrange shipping, send confirmations, and provide customer support.
Collected from: You, when placing an order or creating an account.
Personal Information collected: Name, billing and shipping addresses, email address, phone number, and payment information (including credit card details).
Customer Support Information
Purpose: To assist with questions, returns, or product concerns.
Collected from: You, when you contact us directly by email.
How We Use Your Information
We use your personal information to:
Fulfill orders and process payments
Ship products and communicate about your order
Screen for potential risk or fraud
Send updates, offers, or marketing communications (if you’ve opted in)
Improve our Site and customer experience
Sharing Your Information
We share your personal information only as necessary to provide our services:
Shopify hosts our online store. You can learn more about how Shopify uses your data here: Shopify Privacy Policy
We may share data to comply with legal requests or protect our rights.
We do not sell your personal information.
Cookies
Cookies are small text files stored on your device that help our Site remember your preferences and activity. We use cookies to:
Keep your shopping cart updated
Remember your login preferences
Track site analytics (through Shopify and Google Analytics)
You can control cookies through your browser settings, but disabling them may affect site functionality. Learn more at www.allaboutcookies.org.
Analytics and Advertising
We use third-party tools such as Google Analytics to understand how visitors use our Site.
Learn how Google uses your data: Google Privacy Policy
Opt out of Google Analytics: Opt-out Tool
We may use advertising networks (like Facebook, Google, or Bing) to show you relevant products or offers. You can opt out of personalized advertising using the following links:
Facebook Ads Settings
Google Ads Settings
Bing Ads Settings
You can also visit the Digital Advertising Alliance to manager broader preferences.
Data Retention
We keep your personal information for as long as necessary to fulfill orders and meet legal obligations. You can request deletion of your information at any time by contacting us at robert@bodegabaylavender.com
Minors
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided personal information, please contact us to request deletion.
Do Not Track
We do not change our data collection practices when we receive a “Do Not Track” signal from your browser, as no consistent industry standard currently exists for handling such signals.
Security
We follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration. Payment data is encrypted through Shopify’s PCI-DSS compliant systems.
While no method of transmission or storage is completely secure, we take all reasonable steps to safeguard your information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Updates will be posted on this page with the most recent revision date.
Last updated: November 2025